Frequently Asked Questions
Everything you need to know about bringing maintenance-free beauty into your home.
How realistic do Nearly Natural plants actually look?
Our products are designed by horticulturists with years of experience in the live plant industry. We use high-quality materials and 'Real Touch' technology to mimic the natural textures, colors, and imperfections of live greenery.
What is your shipping policy and delivery timeline?
We offer free ground shipping on all orders within the contiguous United States. Most orders are processed within 24 hours and typically arrive within 3 to 7 business days.
Do the artificial plants require any maintenance?
One of the best benefits of our products is they require zero watering or sunlight. To keep them looking fresh, we recommend a light dusting once a month or using a damp cloth to wipe down the silk leaves.
What is your return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not completely happy with your purchase, you can return it within 30 days of receipt for a full refund, excluding any return shipping costs.
Can I place these artificial plants outdoors?
While many of our items are designed for indoor use, we offer a specific 'UV Resistant' collection safe for outdoor display. Standard silk plants may fade if exposed to direct sunlight for extended periods.
Will I need to assemble my tree or plant upon arrival?
Most of our plants arrive fully assembled in a non-decorative liner pot. Some larger trees may require minimal 'shaping' or 'fluffing' of the branches after unboxing to achieve their full, natural look.